Can I do an exchange if the sizing / fitting doesn’t fit me?

We apologize that we do not exchange, return or refund in store credit term after purchase is made, unless the following conditions:

• Incorrect goods received
• Wrong sizes chosen
• Major defects
  
  

Please take note that;

1. Color of products might vary slightly from the pictures due to studio lighting conditions, or variances in computer screen calibration and different tech device specifications.
2. There might be ±1inch/ 3cm differences in the measurements subject to different material quality and measurement method.
3. For printed items, placement of prints may vary in terms of symmetry/ alignment/ slight color patches for every piece due to cut of fabric which is not considered a defect.
4. For lace items, loose threads due to the nature of the lace and for this reason is not considered as defect.

Our return policy as follow:

• You will need to contact our customer service on Facebook Page Idealstyle IDS or Instagram: @idealstyle.co to confirm your return request before sending back the item(s).  All return item(s) without our confirmation will be rejected.
• ALL sales items are not returnable, exchangeable & refundable.  
• All returns must be done within 3 working days from the day of receiving goods.
• Item(s) must be in its original condition and packaging (tag intact, unworn, unwashed and unaltered).  We reserve the right to reject any returned item if it does not meet the above-mentioned conditions.
• Exchange can only be made one time per order number.
• Parcel need to be sent via a traceable mode of 3rd party delivery company.
• Customer are fully responsible for the item till the parcel reaches us.  Kindly retain all proof of mailing until an acknowledgement has been sent.
• Please provide us your tracking number once you have mailed out the parcel.
• No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.
• All refunds will only be available in credit terms. 

*IDS reserves the right to change and amend the terms from time to time without any prior notice.